Melisa Di Ilio

Review of Lightspeed POS

DO NOT PURCHASE THIS SYSTEM!!! Might be a good ret...

DO NOT PURCHASE THIS SYSTEM!!! Might be a good retail system but Definitely not to par with their competitors when dealing with restaurant pos systems !!! Salesman who just say yes to whatever you ask in order to make a sale, management that doesn t take responsibility and just pass you around to the next person!! even reached out to the CEO who responded me only to pass me to,at that time, the 4th customer satisfaction manager i dealt with. Waiting for feature requests for over a year now, you basically have to setup the whole program by yourself using pretty much YouTube videos to explain everything, and back end and report system is just a joke. Imagine having every word in the dictionary but not in alphabetical order!! Do yourself the favor and don t purchase this system!!!!
Ps pay attention to the 5star reviews, basically employees or retail users