J

Adrian my sales rep was wonderful. No pressure and...

Adrian my sales rep was wonderful. No pressure and listened effectively. Went to bat for me on number I wanted as far as payments. Finance department was a different story. He did not intrude himself so am not sure of his name so will call him the thing or Adam he had those two figures on his desk. He wanted to place me on a warranty for same amount sales rep and I had agreed too and I said I didn't want it. He said it would be the same cost without it and that's where we started hitting heads. I told him I have excellent credit and had been approved for much less interest than what he was giving me saying "this is the best you can get you can always refinance after 6 months. Conversation got better when he started speaking as a person. Found out his oldest daughter just got married and I gave him props on staying looking young. I came later when the place was closing to see if I had left my paperwork. He was with a customer so I waited and this time it was a much better experience. He attended me as prompt as possible walked with me to look for items and I gave him other key and title to car I traded earlier in the day. If not for Adrian I would have definitely went to a second dealership with similar truck I wanted. I was told I would get a free alignment because Adrian agreed truck was pulling to the right and said no problem. The problem has been getting to someone in that department and being told they can't give me an appointment. Will try again next week to see if I have better luck.

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