Lutz A. Loebel

Review of Accor Hotels Novotel Poznan Ce...

Nicely renovated, great location, small flaws ...

Nicely renovated, great location, small flaws ...

We don't come often, but regularly and are usually very satisfied: we like the rooms (the west-facing ones are very noisy (due to the tram) and also very hot in summer.

The hotel was visibly changed, the rooms modernized, everything looks more modern, fresher, friendlier, more comfortable, more contemporary - we like the "new" NOVOTEL / IBIS a lot!

The location is great (the shopping mall "Stary Browar / Alte Brauerei" is a two-minute walk away, the market square and the train station each about 10 minutes). The breakfast is still sensational: most of it is fresh, the offer is very rich, the staff friendly and helpful.

In April 2019 the only point of criticism: the air conditioning in the room was broken and didn't work even after a complaint: the curtains drawn by housekeeping at our request brought some relief, but did not replace cooling. Opening the windows at night is not a real option, as the street in front of the window and the tram from 5 a.m. to after 11 p.m. are very noisy: at least on the west side, improvements should urgently be made here before summer.

The underground car park is comparatively expensive (approx. 75.00 PLN / 18.00 / day).

A suggestion for the reception: it is international practice to ask guests for the desired currency before debiting their credit card and not simply to take into account the euro exchange rate (which is significantly worse for the customer compared to the official daily rate).