Nabil Zelof

Review of Terranea Resort

Seems to forget its a 5 star hotel. Stayed 2 days...

Seems to forget its a 5 star hotel. Stayed 2 days at the resort, paid bill. Came back 10 minutes later to ask for a room to change from a suit to jeans told no room available change in the rest room . Not what you expect from a 5 star hotel. if it wasnt for the fact that a big conference just finished, i would of believed him. Not the way to get return business. Pitty...