Vili Vili Review of Ospedale Koelliker di Torino -...
I was in this clinic for the first time for blood ...
I was in this clinic for the first time for blood tests and the story of how it went and how I was treated below.
The second and last time was a visit dall'allergologo where even if you have to wait an hour appointment as ASL.Praticamente arrivals and get the ticket for acceptance with 30 people in the queue. Then because of their inability management ask you to arrive before at least 30min so that they can justify their inefficacia.Tutto this without any respect for your time, you have to practically give them 2 hours of time for a visit lasting max 30min.
THE TIME OF THE PERSON IS PRECIOUS FOR THIS IT MUST NOT BE FROM ASL TO PAY LESS BUT IT HAS INSURANCE OR PAY TICKETS THAT COST DOUBLE BECAUSE IT WANTS TO EARN TIME AND YOU HAVE A SYSTEM THAT LOWERS YOU AT THE LEVEL OF SERVICE ASL.
YOU DO NOT HAVE RESPECT FOR THE TIME OF PEOPLE NO VI MUST GIVE YOUR TIME BECAUSE YOU ARE NOT ABLE TO WORK EFFECTIVELY.
WHAT IS THE SENSE OF YOUR SERVICE, WHAT YOU HAVE IN MORE THAN ASL?
Arrival in front of the doctor and the Lady without "Good morning" without anything reproaches me that I arrived half an hour late. I could not believe how dare you allow to berate and demonstrate rudeness. I arrived late because I waited 30min ago Please accettazione.Scocciata "I come" with such a facial expression that in no time I left without making a visit.
RESPECT FOR THE LORDS, RESPECT, PEOPLE ARE NOT ONLY NUMBERS AND EURO !!
1. You should know that the letter with the number who take to the acceptance of the laboratory, then you need to save for exams, why not call you for congome but by number, like cattle :). In all the other hospitals they always called me by my last name. In fact, I wasn't the only one who didn't understand that we had to keep the number.
2. The person to acceptances in the laboratory, very dismissive and with a tone of superiority, before me, turned with little respect for a man that he did not understand their process with the numbers so much so that I have intruded I tried to defend him because I ashamed for how he treated. He comes to me and asks me for urine tests, which no one asked me before and I didn't understand. SHE replies to me: exact quote "BUT THEN ITS ONE THAT DOES NOT UNDERSTAND NOTHING".
Obviously on all the rage I looked for the responsible, because maybe out of 10 people that treats like this 1 something tells me.
The justification of those responsible was:
"I assure you that all are fine by us"
"They spend a lot of people and it is normal to behave so try to understand"
"and strange is a lady who gets along with everyone"
Not only did he not try to calm the waters but with a fake smile and teasing he wished me a very good day just to make things worse. Obviously common sense and intelligence I understand that you can not expect from everyone but this is just ignorance.
Now Sir, in your opinion, in a private hospital of this level and with these prices allow your staff to pose so and more justifying that it is not so, as if I had invented tutto.intanto there are witnesses, but then if you want improving gentlemen in your work is not the right approach to the problem.
People do not go to the hospital for the fun, have their own problems and their stories. It wants to educate people with common sense in addition to sensitivity, working them, because patients are many and you have to love what you do otherwise you end up with bad reviews like this. "So many people spend a day" is not an excuse to pose evil, lacking the respect is downplaying the persona.Non must exist!
I will not set foot in this clinic again, I am amazed how some people can work in hospitals like this.
If the hospital is professional enough and in step with the times, it will take action, otherwise I feel sorry for them.
I would not recommend for exams sangue.Mal ill-treatment and education.
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