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Stephane NT Review of InterContinental Marseille - H...
Beautiful setting, catastrophic service. Nice team...
Beautiful setting, catastrophic service. Nice teams but overwhelmed and under obvious staffing. Everything is a pretext for delay and yet the answer is "in fifteen minutes it's settled" which ultimately never was the case. Rooms not ready before 4 p.m. Meal trays lying around in the corridors. Queue for breakfast every day. Swimming pool supposedly by reservation but ultimately overcrowded. Not up to five star standards.
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