What I can say, all other comments explains this c...

What I can say, all other comments explains this company's overall score, wasn't thinking to write a review, well here we go. I had worse customer service experience and agents has no knowledge of product, only think they told of is answering call, my second call I had one agent who learn to push back instead of getting angry and not being rude, he deserve two stars, I ask them to explain me charges they have no knowledge of it, ask to talk manager team leader or supervisor, no joy either, now I have brandnew boiler economy led bulbs and my house is well insulated, they looking 30% more than what I spend last year same date range