Lacey Richards Review of Wetzel Auto Group
I would like to start off by saying our salesman B...
I would like to start off by saying our salesman Bryce was fantastic. I got there late to test drive a car & since I couldn t be had it ready for me the next day. But I m giving a 2 because of the afterward experience with the finance manager, Gerrall. He called on Monday while I was at work, I didn t answer so he texted me (which is fine, that s easier for me) telling me my husband needed to contact someone at our loan place, he gave me the name and number for who we needed to speak with. I told him my husband works night shift but I would let him know to call when he woke up. My husband called & I let Garrell know Tuesday morning that my husband called. Fast forward to today, he texts me again, tells me my husband didn t call and that if we couldn t handle
This small task I needed to bring the car back. Mind you the loan is in my husbands name so they wouldn t talk to me. I tell him my husband DID call but then I noticed he sent a totally different name and number we were to call this time. When I let him know I could bring the car back no issue as long as my
Car was there ready to roll he then tried to scare me with how I ll be charged for mileage & rental fees on this car. I felt harassed honestly because this man gave us a number to call and we did but since he was wrong thought it was okay to talk to me in that way. Unfortunately I don t think I d recommend anyone having to deal with that jerk.
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