Spent numerous hours picking things out for bathro...

Spent numerous hours picking things out for bathroom remodel and nothing was ordered when my contractor went to pick it up delaying my project. Also had spoken with people in the kitchen for appliances for a kitchen remodel, they told me they will email me info and specs for the appliances I was interested in...after almost 2 months, still no information was provided. Apparently they must be doing well for themselves if they don't feel the need to follow up with new clients and offering them timely and efficient service.