I wanted to give 4.5 stars.

I wanted to give 4.5 stars.
First the down sides:
- no disabled access at the front entrance (even a ramp at the side would be acceptable) - you had to go around the back. Which is closer to the lifts - well done them for retrofitting lifts into a 100 year old building :)
- the room ("King") was not _quite_ to the level of "bling" I was lead to expect from a "5 star hotel". It was very nice - so "4 star" - but not quite the level of decadence I was expecting ;)
Enough of that.
The pluses - there are so many!
The staff are *awesome*! They are efficient, courteous, and nothing is "too much trouble". If they can do something - even if it's not their 'job' - they do it. They took ownership of the 'problem'. If they couldn't do the task, they found someone who could. And then checked back later to see if everything was ok. Again, "ownership".
The food was great. Well done Chef(s)!
The place was spotlessly clean. Not only in the rooms, but the common areas as well. Although, I didn't spend much time outside, so I can't comment on the gardens :)
Again, 4.5 stars. This is a great place to stay.