Review of Sofitel Imperial Mauritius Resort | very good experience in your hotel

4 years ago

very good experience in your hotel

very good experience in your hotel
very professional staff, I had a pleasant stay, very nice hotel

disappointed with the wait during departure, lack of information for the time when you have to return the room you have to go to reception 50 times to get information, return the room at 2 p.m. our flight is scheduled for 10:30 p.m. found to wait in the hotel for the taxi until 7:30 p.m. without having a space to be able to rest a little more intimate, nor a cocktail for our departure and thanking us, no one to take care of us during this time, a service for the departure would be a plus for the customers (example a person who welcomes us and a thank you for the stay at the hotel accompanied by a cocktail as on arrival would be a big plus to keep a more than positive image of our stay ,

bottled water for a fee with half board during the evening meal I find that very very disappointing, I hope these details are taken into account for a perfect experience to achieve 5 stars