We are huge IHG fans and Staybridge is our favorit...

We are huge IHG fans and Staybridge is our favorite chain when traveling with kids... however, if i wanted a dirty room with dog pee on bed skirts and the carpet, I would have booked a motel 6 for half the price. The website said nothing of the pool being closed and no breakfast served. A heads up on that would have been nice. We would have booked the holiday Inn next door, as the front desk was nice enough to tell us their pool was open. Worst experience for a Dtaybrifge ever. Front desk offered no help with our concerns on the lack of cleanliness of our room. They just told us to contact corporate. Pictures and videos of the state of our room will be sent to corporate as well as a request for either a partial refund or bonus points as we clearly over paid for what we received. Will not stay at this hotel again.