C

Charles Gibson PB

4 years ago

Lift chairs are OK. Controls are mounted on a lon...

Lift chairs are OK. Controls are mounted on a long wire rather than being built into the arm of the chair. The control housing is not designed to long survive being dropped, something all but impossible to avoid. Poor design and poor execution.

MAJOR ISSUE
They refuse to sell parts direct forcing one to go through their dealer network, who will mark up and place the part order for drop shipping from the manufacturer.

Likely won't ever buy another chair but if I do, I will look long and hard for another source.

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