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S J Wandi
Review of Menards, Inc

4 years ago

Ordered a full kitchen but they separated it into ...

Ordered a full kitchen but they separated it into 5 different orders from three separate stores. Only the stores were not given access to the order. Only one store even attempted delivery but not for every item on their portion of the order. Called corporate for help and argued for 45 minutes because they refused to call the stores to find out where the products were and when they would be delivered. They have a policy of only communicating via email and do not have a call center for customer service.

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