Laurence Wade

Review of Gemtel Green Network

I'm actually a customer who is leaving, there were...

I'm actually a customer who is leaving, there were no issues during my time with Green Network Energy it's purely a financial decision.
This review is more to highlight the brilliant customer service (billing department) that I received from James.
He really helped me to work out a payment plan to pay my final bill and was incredibly understanding of my circumstances as well as being very quick and professional.
I did agree to complete a satisfaction survey regarding the service I received but the call was ended for some reason.
10/10 service, 5star, I hope he somehow gets to see this as well as receiving internal recognition.