On arrival the lift was out of action. I found two...

On arrival the lift was out of action. I found two tablets on the carpet in my room along with other rubbish. Went down for dinner and the service was so slow one of my collegues did not get dessert even though we asked for it three times. We were heading to a show so we were on a time schedule, trying to pay our drink bill was an ordeal. No apology for delay. Breakfast ...what can I say..well first of all there was a massive queue but this did not bother some people as they just entered in another way. Asked for cutlery and told ask someone else. Checking out we had an extra 55 on the bill ..trying to explain to the receptionist that we had a package deal which included dinner and then to top it off we were charged 12 to exit the carpark while another guest beside us was not charged. So no will not recommend this hotel to friends.