Todd Joiner

Review of Hilton Tucson El Conquistador ...

Housekeeping is very polite but as far as the fron...

Housekeeping is very polite but as far as the front desk they think they own the joint with there attitude. The first guy that checked is in had an attitude like we weren't high class enough to be there while arguing with my wife about the room she booked not knowing she had already talked to someone on the phone earlier that day. Then we were sitting on the outside balcony smoking a cigarette and one of the girls from the front desk come out and rudely told us that we weren't allowed to smoke there and said there was a designated smoking section which i believe was because the people under us complained and I understand that is the rule but there was no need in saying it with an attitude like I was smoking inside or something. And then as we're walking back to our room after smoking in the designated smoking area that had no signs telling you that was what it was and no seats to sit in there was dog poop in our hallway so after my wife tried several times to call the front desk I had to walk down there because they had a phone off the hook and when they come to clean it up they just picked it up and didn't even clean the carpet with anything so I didn't feel to great about walking around the room barefooted knowing how they clean stuff up off the carpet not that I make it a habit to walk on motel carpet with my bare feet but I just felt that much more cautious about it.