Stefan Jurrjens

Review of JBM Koeriers

This is the first time I write a review, but JBM h...

This is the first time I write a review, but JBM has made it so colorful that I still want to say a word about it. The service of this company can be summarized with one word: worthless. After two weeks I finally managed to plan a date for the delivery of a registered mail item (1 September). On the relevant day of the delivery, just make a call to see if the delivery time can be more precise than between 9:00 AM and 5:00 PM. This was not possible. Called again at 4:00 pm with the question: can I still expect my mail item? Then the fun began. The planned day of delivery was not in the system. This was due to a 'technical failure'. Because there was no new appointment in the computer, my mail item went back on the 23rd of August. The best man on the phone could do nothing but tell me that he, too, found it annoying and that I should just file a complaint or something. Due to a mistake by this company, a trustworthy registered mail item was lost due to a 'technical malfunction' and there is no intention whatsoever to find a solution to the problem I am currently facing. I hope to never again have to deal with a company that deals with customers and confidential mail items.