The staffs here are not very helpful. Does not mak...

The staffs here are not very helpful. Does not make this trip any way more convenient but way more difficult. When I needed my package to be delivered to my room since I m in quarantine, they just told the delivery guy to leave without informing me. What do you want the delivery man to do? Throw my package through a 19 floor window? This total lack of experience and service is unbearable.