Joey GReview ofLions Gate CCRC
My father was very disappointed with his experienc...
My father was very disappointed with his experience at Lion s Gate Rehab. Here is his review as he stated it to me. The food is terrible and only offered you two options for dinner every night neither one of them what you want. The room is minimal with a thin hospital bed mattress that is plastic and makes noise with every move you make. Care is minimal. Not rude or mean just minimal and and Neglectful (forgot to pick me up for meals while in wheelchair. I had to wheel myself . I waited for someone to pick me up for breakfast but no one showed up so I wheeled myself down from my room to the luncheon area and then wheeled myself back because after an hour and no one came to pick me up to take me back to my room. This happened daily for meals.) The nursing staff was nice enough just not offering much to be desired. My daughter who visited helped me do things the nurses should have, like getting in bed at night and getting to meals. Compaired to other rehabilitation places the care here was almost nonexistent. I could sit there for hours and never see anybody aside for a pulse check every 3 hours or so. Even worse is when I had to inform the nurses that they hadn t given me my medication which they did not realize. PT was a half an hour a day. It was minimal attention including one day where they wanted me to use an exercise bike that I had to wait over five minutes to use. I rode the bike for 15 minutes and then my session was over and I was sent back to my room. If this is supposed to be rehabilitation for me to get stronger and better to go home they certainly aren t doing much of it. Other than having a desperately terrible experience and wanted to go home right away because I was miserable there it was a wonderful time. I would like to state that we felt that this review needed to be said because while the rehab was relatively clean and the staff was not abusive major improvements still need to be made to garner the reputation of excellence it is supposed to have. We gave a low review in hopes these issues are addressed and improved for future patients. And just to add, my father got much better once I got him home.

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