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Kim Reynolds

3 years ago

This is my THIRD Ford Edge and my second purchase ...

This is my THIRD Ford Edge and my second purchase at Bob Rohrman in schaumburg, even tho I now live in the city. Its pretty simple - I come back because they are fair, work hard to find you the best deal, and follow thru on their service promises. Zach was our salesperson this time and he was awesome. When we hit a glitch, Gil the manager stepped in without ANY of the "ick" that usually comes with "let me get my manager". Teddy did my paperwork and finance stuff - just the right amount of offering/explaining add on options, with zero pressure or condescending B.S. I like them both as partners in a business transaction, and in general as people. Expect i will be back in four years, and four years after that. Ford should be proud of this team!

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