Kenneth Schmidt

Review of Sheraton Suites Plantation

The staff was super helpful and the one girl at th...

The staff was super helpful and the one girl at the front desk when I was leaving was gracious to take my envelope and put a stamp on it and mail it for me which was Way Beyond the Call of Duty. My one complaint is when I went to check in and since I did not have a reservation, I was advised that I could probably find a better rate online. So I did exactly that went online and I did manage to get a great rate and an upgrade for less than quoted at the front desk. Being a hotel manager and learning this at the front desk did not sit well with me. You would think that they would have offered me a better rate at the front desk then go sit down at a table and book it online.