Charles Harris

Review of World Toyota

Purchased a car here via a trade in. Almost 6 week...

Purchased a car here via a trade in. Almost 6 weeks later, 10-15 calls and two store visits and the trade in still hasn t been paid off. Every time we spoke with someone we were assured everything was okay and they would call us back to confirm. The calls never came. First store visit we were assured on Monday at 8:30am they would have an answer(after they spoke with corporate). That Monday, that employee wasn t even scheduled to work (so a blatant lie). Today, another store visit. Good ol boys (management) had a good chuckle with my wife s name (Asian name). Insisted it wasn t their problem. Insisted I was just there to make a fuss (just what I want to do the day before Christmas).
Over all I would rate this entire experience a zero or worse but today...! Please don t use this company.