John Cleland

Review of Bewleys Hotels

I can't fault the room, it has all you need and th...

I can't fault the room, it has all you need and the bed was very comfortable. Pleasant and friendly staff. What stopped me giving 5 stars is the food! Firstly people do like to order room service for breakfast, that's fine if you want a continental breakfast, we had ordered and paid for in advance 2 full Irish breakfasts only to be told an hour later to ring reception the next morning to confirm.Thought this was strange, it turned out when I rang to confirm I was told it was hotel policy not to include hot breakfasts for room service. First time ever experiencing this. Had breakfast in the restaurant and it's the worst I've had, scrambled egg must have been poured into a tray and left to set, no texture and no taste, it resembled yellow jelly. Sausages were poor quality and overall a total let down on the experience.