Expectations were high. They were highly recommend...

Expectations were high. They were highly recommended. We went ready for a delightful and satisfying experience. I took my 80 year old mother to Sunday dinner.
It was the exact opposite. I dealt with 5 different people, during the brief time i was there, and each one treated me as a nusiance.
The valet provider was comedic, backing cars under the awning, blocking incoming cars into the street while the spots by the door remain empty for the non-existent VIP's. After 3 rounds of this i self parked, but not without getting harassed by the valet who have time to harass but not park cars.
Once inside, were told bar seating only. This after calling ahead, twice with confirmation, that walk-in's would be fine for that evening. Not fine. Particularly after calling for reservations and expressing the fact i was bringing a limited mobility senior. High bar chairs were a nonstarter.
This is not a pop-up, over priced, hipster sushi joint. I went with the promise and expectation of a professional experience. Instead, I got the hustle from a bunch of overpaid flunkies.
We're human, I've dropped many balls over the years. I tried desperately to seek redemption. But when the maitre'd spins on his heel, declares sorry, and rushes to pack a take out, I realized it was systemic and likely lead back to leadership.
Sad and disappointing, as i was told Rainbow Lodge was a Houston Landmark and an example for other establishments.
We went to L' Cip. Where our same expectations were exceeded yet again.
Sorry for the long post, we all deserved better.