My mom and I stayed at Staybridge Suites Times Squ...

My mom and I stayed at Staybridge Suites Times Square last week. At first, when we entered the hotel room it looked very nice and clean but as I continued to inspect the room, I found light brown strains of hair on the bed. I went inside the bathroom to inspect the towels and wash clothes. One towel was stained up as if it was used and I opened a wash clothe and it had a brown hair in it. Yuck! This hotel is not clean. I feel like there's a sort negligence when it comes to the housekeeping department. In addition, our refrigerator was making so much noise. We called the front desk to get it checked out. The front desk sent a staff member upstairs to inspect the problem. The staff member just unplugged the refrigerator. The next morning we went to front desk to request the refrigerator to get plugged back on... It never happened. Even though my mom. and I stayed for two nights we couldn't wait to leave. Even sleeping in the bed I felt a little itchy. The breakfast was bad. Even though it was free, I felt like it can taste better. The food was very cold and the eggs were extremely salty. The reason I give this hotel two stars is because there were friendly staff members. I won't be staying at this hotel anymore.