Travel Eat Review of Founders Brewing Co.
Obviously the beer is phenomenal - Founders pretty...
Obviously the beer is phenomenal - Founders pretty much owns Grand Rapids and has done wonders for the city in general, however, the experience I had visiting the brewery was underwhelming. I arrived at the front and a very cool dude took my name and made some suggestions to me while we waited (he suggested I try the Blushing Padre which was an excellent suggestion, I might add!). Got inside the gate within 15 minutes and sat outside. This is where things kind of went down hill. The server (short girl with zero personality - never go her name) threw down the menus and the first thing out of her mouth was "there is a two hour max at the tables and you can't wander around the brewery." That made us feel very welcome! I felt like I was stealing the entire time I was there and every time she approached the table for "another round" she acted like she was doing me a favor. Zero recommendations, zero gratitude, zero personality. I told her I was from out of town and was excited that I was finally able to visit the actual brewery of some of my favorite beers - she rolled her eyes and asked me if I decided on what I wanted. I must tell you, the Blushing Padre came in real handy because if it wasn't for that I would've miserably walked out! I ordered a flight and two sandwiches. The beer was amazing and the sandwiches were even better! You can tell that these guys are true professionals because their food is as good as their beer! I would give this place 5 stars based on the beers and food, however, most of the staff should be replaced. The weekend girl at the store was just as bad (or even worse) than the server in the restaurant, having little patience and throwing orders at everyone visiting (COVID - "wait until I call you" "put your mask over your nose" and others). I suggest ordering your beers and sandwiches to-go (the phone order girl was amazing!) and enjoy it in a more relaxing and friendly environment. I wanted this to be the highlight of my trip but was disappointed by the experience, however, the beer and food is outstanding and is a must to try while in Grand Rapids. It s a sad shame that they sold out and it is apparent. Be sure to check out Grand Rapids Brewery for more GREAT beer while downtown and you ll see a huge difference in personal service!
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