Remey Rose

Review of Cheyenne Mountain Resort

I'm sorry I really wanted to love this place. The ...

I'm sorry I really wanted to love this place. The views are amazing, the people are nice. But the cleaning staff do a bad job. There was junk in the coffee maker, and on the coffee pods. The toilet seat swivels when you sit on it. The bed is like sleeping on rocks. The spa "high end" amenities are non existent. No shampoo or conditioner. The lotion was literally empty.
Very disappointed, thinking about just going home. Thankfully I have that option, I feel sorry for someone from out of town that is stuck.
The upside is amazing front desk staff, and the room service guy is super nice and fast!
I really wanted to like this place. Their summers look amazing. Glad we took a test drive before committing to a week here.
Edit, the shampoo and conditioner are in the shower in big bottles.