Tim Shannon Review of Sheraton, San Macros Golf Reso...
There was heavy construction going on. We were not...
There was heavy construction going on. We were not informed of this at check-in. We checked-in at 10:00pm after 7 hours on the road looking forward to rest. Instead we were awakened at 6:30am by heavy equipment working on what sounded like asphalt demo and removal. From the looks of it this had been going on for a while. Not being able to sleep we left early. I spoke to the person in charge and she has no explanation on why I was not informed. I asked why there is no sign letting guests know the situation. This apparently had not occurred to them, she thought this was a novel idea and would take it under consideration. I got the obligatory "I understand how you feel" line. Well practiced but cold and empty nonetheless. I was told the resort manager would get a hold of me. Three days wait on that so far. I was only refunded the resort fee I still had to pay for the room.
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