RonE Redliner

Review of Verizon

If purchasing or upgrading your service or device ...

If purchasing or upgrading your service or device please review your order in it's entirety before commiting. I visited this store agreeing to upgrade my phone and service ONLY. However, I was added to a contract agreement with Hum without my knowledge. It was done purposely. And the manager (Desmond) did not respond to any inquiries from both Verizon Customer service and myself so that I could return the unused device and cancel my contract without being penalized with an early termination fee. Extremely frustrated.