Terrible service. Firstly I tried to call fastways...

Terrible service. Firstly I tried to call fastways to discuss my recent problem but they didn t answer, just listed off a bunch of email addresses for different sections of the company, I wanted to speak with someone rather than having to leave a review first but anyway. My experience was in the Mountmellick area and I have to say I was disgusted. Twice, the courier driver opened my front door, yes not knocked just opened! How dare he! Both being early morning between 8-10 o clock. The only reason the door was unlocked to begin with is a family member had just left the house before I got to go downstairs. Not only is that entering without permission, it is just down right rude. I received a package from sports direct in a navy blue plastic bag. Those of you who have ordered from sports direct or any other clothing company that I am aware of know that the plastic bag is always sealed shut and is quite hard to open without ripping the bag.
I receive my package with the bag ripped. On that day when the courier opened my front door and threw the package in he then went away and came back to open my front door again and threw in one of the items that was supposed to be sealed in the package in the door also.
There are no reasons as to why the package should have been open, it was all just clothing and one pair of shoes. No liquids nor sharp objects.
With what was in the package mostly Christmas gifts, I only realized a few days later that when I went to wrap the gifts that there was an item I had Ordered and paid for had been missing.

This in my eyes isn t good enough on your behalf. My attitude towards this is I won t be ordering anything from anyone who uses your service as I m not actually guaranteed of getting my product delivered to me in satisfactory condition or delivered at all in this case. Also, opening peoples front doors without permission is something that not even my family members do so how dare a stranger do it.

I hope you take the above criticism and use it to your advantage, because by the looks of the other reviews also you won t be in business much longer if your service stays as is.