Administration communale Anderlecht Reviews

Waiting already more than one month for a simple birth certificate... Only in Belgium

The worst municipality in all of Belgium unfortunately!

A number that works 1 time out of 7. The staff who clearly asks you to change municipality if you are not happy.

For the service, I personally have never had problems even though the wait time can be long, but it is not the fault of the staff. As for the building, I got married in Anderlecht and the wedding hall and very beautiful. The descent of the stairs is a good memory. The place has changed ... well!

Beautiful building, pitty of the incompetent politicians

Inadmissible!
I've been online for over an hour now with a looping message
"Hello welcome to the population service, we will take care of your call as soon as possible
You can contact us by email we will take care of your request the next working day blabla ", I sent an email 4 days ago it is a VITAL emergency but of course nobody answers

Very unpleasant, incompetent, and rude approach to the applicants of the older Dama from the window 13 !! Three times check-in and visit Mrs. objective all the time something does not fit! She sends me somewhere for documents, and when I bring it, she says it's bad and she did not want it! This is how it is possible to send it back indefinitely, and yet the COST does not deign to inform what it really needs !! Maybe someone will be interested in the management, what's happening in windows 12-13 ?? What is this ?! Belgium? Brussels? Union? Private farm?

Never answer the phone when asked to make an appointment by phone for the COVID ID card. And when do I redo my ID card? Total incompetence !!!!!!!!!!!!!!!!!!! To avoid.

the lady is not nice for a deaf person Also. pity. there is no sign language translation

Dishonest officials and believes themselves above the law.

Cold reception, haughty and rude staff.
Very unpleasant atmosphere

Very poor follow-up of files.
We've been itching for over 2 months and still haven't received a summons. We must have sent I don't know how many emails, and after some bad information we still don't have a summons. Very incompetent service!

Whatever. Except the gentleman of the reception. Politeness 0 they are not happy to be there and it feels and sees!

The archives service is very responsive and well organized. All the requested documents and files were ready on my arrival. The archivists are very nice.

the usual awful experience!!!! in other words : a nightmare in daylight... :(

Whatever. Except the gentleman of the reception. Politeness 0 they are not happy to be there and it feels and sees!

It is a Municipality with a lot of rude discrimination .. especially the people at the counter abuse their power.

Catastrophic municipal service

I've never seen this, despite having made several moves
The addresses are not indicated, or you are given the wrong ones
And it is of course you who are penalized

It is really the worst municipality in Belgium and in all of Europe you would think you were in a dictatorship, or a banner republic I am really disgusted and depressed.

They dont worth even a star. After 2 hours of waiting, they are not here anymore. When I say to the staff that is unacceptably after 2 hours of waiting, a "lady" named Christine told me to change my town if im not happy, and then close the door ......

They are not worth a star. After 2 hours of waiting, they told us that there were no more tickets. When I told staff that it was unacceptable after 2 hours of waiting, a "lady" named Christine told me to change the city if I was not happy, then she closed the door ... ...

During our presence at the civil wedding, the staff were hateful with a lack of respect both human and cultural ...

Poor management of files !! No follow-up.
We take the paperwork, we go to the town, it's not that address but another! Ok, but we don't mention that in the email!
Mail which also lacks professionalism without a Hello and with "BAV" for the good to you ...
I send documents by email which ultimately get lost! And off we go for a ride ...
Never seen ! And still unreachable!

A nice calm square, the communal building is quite beautiful. Never tried their services.
Tram 81 stop is located there where you can go to Merode.

Service population Van Lintstraat. Every visitor is asked by an official at the door why he or she is coming and receives the correct ticket for the queue. Suddenly the helpful man is loudly and publicly rebuked: More

Thank you to the company that manages the parking lots in your town. When the personnel of this company are asked for information, they sneer and cross the road. Supposedly a sign at the beginning and at the end of the zone and well they are impossible to find, problem rue dAumale (blue zone red zone), problem boulevard Jules Graindor and in addition the terminals to pay are at incredible distances. Thank you for the information to people who are not local, we just want to collect their cash.

Welcome to banana republic Anderlecht! Enjoy the long waits and clueless staff.

The staff is not always friendly but the service correct ....

It is a very beautiful lake I can not say now, hopefully they are also friendly and a good and fast cooperation.

I can't adequately express the quality of their service