cxmarqu marqz Review of Biggs Harley-Davidson
A friend who recently purchased an Indian Scout to...
A friend who recently purchased an Indian Scout told me to visit the IndIan dealership "they're having test rides today! In the parking lot out front. You'll get a free t-shirt and cap".
I head over there and walk around for over 30 minutes looking at different bikes walking past men in safety vests. No one addressed any questions or offered me a ride, clearly they were offering rides to other people right before my eyes.
I began to wonder what about me had them ignoring me ........ After almost an hour I walk inside the dealership and a kind salesperson approached me. I told him I was getting old and my sports bike was not as enjoyable to ride anymore. I told him I was looking into a bike with a more upright posture for comfort. This man gave me an hour of his time which was very much appreciated. Had it been solely for the customer service I received from this salesperson I would have given this dealership my business.
Ill leave it up to the reader to decide what provoked such unprofessional and evident lack of customer service from the special events people.
They were from out of State and were promoting the Indian motorcycles throughout the country holding parking lot events.
If their behavior represents the attitude of their company towards people of different cultures........ Ill NEVER buy an Indian Motorcycle (Ironic isnt it?)
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