Matt Lillian

Review of World Toyota

Just disappointed for the 3rd time. Service depart...

Just disappointed for the 3rd time. Service department Customer service is horrible. Nobody tries or cares, it's "just a job". No one goes out of their way and no one attempts to be apologetic or empathetic of the circumstance. Experience - oil change and the wash took 2+hours and the Car was pitched as "detailed" more like "wiped down" (windows, part of the hood went untouched). Definitely driving the 25+ minutes OTP to Roswell Toyota or closest other dealership.