Charlene Chu

Review of The Exchange Hotel

From the time I made the booking to the time we le...

From the time I made the booking to the time we left, I had great interactions with everyone there and excellent service. The room was clean and a good size for my partner and I. They appeared to have great Covid protocols with signs all around and touchless elevators (unfortunately other guests didn't always follow the signage!). The parking was tough to get into as someone had to come open the door every time, but that also made me feel reassured that the parking was secure and safe. Thank you for making us feel so comfortable during these crazy times!