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Nadim Arnaout

4 years ago

We arrived at the hotel after a 10 hour drive. The...

We arrived at the hotel after a 10 hour drive. The hotel has a nice interior, but the experience is very different. The room smelled like stale and fresh smoke. The sink was full of hair (no time for it to be ours). It was freezing in the room, as the AC was on 60 to "recycle" the smoke smell. The customer service lady offered a 15% discount or a new room, not a very good offer. The AC sounded like a jet engine and forget about the heater. It was a very disappointing experience. Would not recommend.

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