Lesley-Anne M

Review of Park Plaza Victoria Amsterdam

fantastic hotel..very friendly and helpful staff.....

fantastic hotel..very friendly and helpful staff..spotlessly clean..great decor...great location 2mins from Central Station and Dam square. Rooms are lovely. Breakfast was super with a fabulous choice and plenty of fruit and fresh juice for vegans.
high recommended. we would return here again.

I would give it a 5* but for the fact that they do not have a room "instructions" leaflet in the rooms..all the other nice hotels have a booklet with information about the hotel and amenities..the number to dial for the Reception area..how to gain access to the pool etc. we had to keep asking around to get this information.

the air con was not working on our first night and I spent a terribly uncomfortable hot night with fitful rest...it was only on the second evening that I found out that the air con on the whole floor was broken..not all the staff knew this when I twice asked for help in order to get it to work in our room..
I was then offered a mobile fan which I gratefully received.
the fact we were not informed of this whole issue shows the hotel needs to improve communication on such matters amongst staff.
all in all a lovely,relaxing stay with wonderful staff..well done to the staff for their diligence and hard work!!! give them all a pay raise!!