j

Was prepared to purchase a 2015 Tahoe today, but t...

Was prepared to purchase a 2015 Tahoe today, but the vehicle had a few issues that needed repair after having my mechanic look at it. When I mentioned these issues to sales manager Steve, he told me that they did not notice these problems (leaking oil pan and leaking shock) during the inspection process, and basically called me a liar. He possesses terrible interpersonal skills and I was done talking/negotiating with him at that point.

I will say that salesman David Faulkner was awesome and a pleasure to work with, but it may be time for Steve to seek a new career if he calls people liars when faced with adversity. Jim Ellis may also want to improve their standards when it comes to selling used cars by fixing problems instead of hoping customers won t discover them prior to making a significant purchase.

Comments:

No comments