The employees are kind and helpful ... The store i...

The employees are kind and helpful ... The store is an absolute mess and in disrepair ... the elevator had zero light in it except for the floor selections ... the marble is cracked on the floors and walls ... the Christmas decorations are dusty ... this was a beautiful and magical place when it was Marshall Fields ... obviously Macy's does not care for the Chicago customer ... it appears Macy's is going the way of Sears by not investing in their brick and mortar stores ... the bathroom by the food court is filthy