Vee Char

Review of Keith Pierson Toyota

The service department at keith Pierson is terribl...

The service department at keith Pierson is terrible. Please dont purchase used vehicle from them. I believe the service department do not do service on the vehicle before it's put out for sale. I'm extremely upset at the level of treatment I've gotten after purchasing a used vehicle in less than a month my brakes been squeaking. Dylan told me he is not replacing it when i first complain about it. Now i go to Keith person and go on a test drive with a technician who claim he didnt hear the squeaking. then i got in with another technician who heard the squeaking. After the test drive they told me that it's not the break its the pads and I would need to go to Nissan because it's covered under warranty. I think they know this vehicle had this squeaking issue and ignore that. The sales team is wonderful but i will never purchase another vechicle due to the laziness and lack of service from the Technician. Now im taking this vehicle to get inspected by 2 different dealerships because i don't Trust Keith Pierson in the vehicle I'm driving if it's safe.