We used Trademasters about a year ago to inspect o...

We used Trademasters about a year ago to inspect our residential heat pump system and they were great.

We were first-time home buyers who didn't know anything about heat pump systems and figured we should get it inspected. We had first contacted another local company (McCarthy Services) for an inspection, and they wrote up about $4,000 dollars in repairs and tried to pressure us into buying a brand new system for $5,500, telling us our current system could go at any time but they could give us a big discount if we acted within the next two weeks. We were rather surprised and contacted Trademasters to get a second opinion.

Trademasters got a tech out to us within a few days and he did a thorough inspection job. His conclusion: Everything was fine, no repairs needed. We then showed him the estimate from the other company and he laughed at how ridiculous it was. He informed us that all the technical information on the McCarthy inspection report was correct, but that it was still within acceptable tolerances for operation. He also told us that the prices for repair were wildly inflated, and that McCarthy was working on commission and figured we were an easy (and inexperienced) mark.

Needless to say, we will be using Trademasters for all future repairs or replacement of our heat pump system. They already saved us $5,500 just by showing up and being honest.