Kelli McArthur

Review of Primary Children's Medical Cen...

We have gone to primary children s hospital for tw...

We have gone to primary children s hospital for two different children both with a different issue and both times it has been an awful experience! I wish there was another choice in Utah to take my children to for specialty care. Our first experience was with our son and he needed to be seen for some GI issues and we saw the actual specialist for maybe 2 minutes and the resident decided that our son just had constipation and no other issues and told us we needed to take him off reflux medication and had us put him through a Horrible bowel cleanse for which he had to miss school! He was not constipated and we had to put him back on his reflux medication because it got Even worse again! Our next experience was even worse! Our daughter had an episode of stroke like symptoms that did end up resolving but we were referred by her doctor to the neuro department! It was a horrible nightmare to get an appointment which ended up with me having to 3 way call primary children s with my insurance company (insurance companies suggestion) to clear up their lack of knowledge and belligerents in allowing us to make an appointment! The to top it off we finally got this appointment and the doctor has been awful! It took us forever to get imaging results even though they had them for over a week by their own admission and the techs just kept telling us the doctor still needed to review them and then we finally get a call back fro his techs not him and they tell us results and that the doctor would be doing some research and would get back to us on what we need to do and we have heard nothing for months! I ve tried calling and left messages and get nothing back! I will definitely do everything in my power to never take my children to this awful place again!