Yohaan NanjiReview ofSterling BMW
This dealership is cancer, stay as far away as you...
This dealership is cancer, stay as far away as you can. They allegedly fixed my car from a serious problem, only for it to break on me after picking it up on the way home, stranding me in the middle of the road with a 50MPH limit. Now they are claiming its not their responsibility, and tell me i need to replace my engine on a 1 year old car, which THEY WILL NOT COVER under my factory warranty. My first service advisor avoided my calls, and wouldn't call me back after i left many messages, only to discover weeks later (without my car) that he "no longer works at the dealership." Making it super easy for me to never consider a BMW again. I have already told everyone i know, and will continue to tell everyone i do meet to never go near this ambush dealer ever again.

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