Beth Browne

Review of Irvine BMW

I moved to Laguna Niguel a little over two months ...

I moved to Laguna Niguel a little over two months ago. I got two recall notices on my BMW shortly after my arrival. When I called to schedule an appointment with Irvine BMW, I had no problem.

I was assigned to Gary Temel and took the car in yesterday morning at 11am. I choose not to get a loaner, but requested an Uber, which picked me up very quickly. Your team in that department were very nice and organized.

Gary said the repair would take about four hours, however, they discovered an oil leak that needed to be repaired before they could fix the recalls, so I had to leave the car over night. This was not a problem for me.

Gary called around 11am today to let me know the car was ready. He saw that an Urber picked me up very soon after we spoke.

I had excellent service at Irvine BMW, and would certainly recommend them to anyone. Gary took great care of me, and I appreciate that very much.