James Waldrop

Review of Hilton Riverside/Hyatt Regency...

The location is good and the facility is impressiv...

The location is good and the facility is impressive. The food served onsite is sub par. We have been here twice this year as part of a group. Between the 2 stays we encountered rooms that were not cleaned before we checked in, common bathrooms needing attention, another group double booked in our meeting room and extremely sloppy book keeping of our expenses. Groups will probably be disappointed with all the trouble they may encounter. As a side note, the facility has several railroad tracks that run through the center of it. This morning at 5am a freight train blew its teeth rattling whistle and likely jolted every single guest in the facility awake.