Arnelle de Guzman

Review of Bridgecom.com, Inc.

Bridgecom System was very responsive with my conce...

Bridgecom System was very responsive with my concerns when I called or emailed them. Their customer services have been excellent. The only reason for the 4 stars instead of the 5 was it took 3 weeks to get the product. It would be nice to continuously get updates about the delay rather than having to call to get order status. It says on their website there would be a 1-2 week delay but my order took longer. Also, your credit card is immediately debited rather than debited just before shipping. The coupon code I received both form their customer service rep and that accompanied the product did not work. Besides these issues, the product was easy to install. I was able to get everything up and running, DVMega and 878 with my Clubs code plugs, in 30 minutes! The radio works great and by preparing the hot spot and radio prior to shipping really saved a great deal of time. Their videos have been excellent. Their instructions cannot be any more clear. I highly recommend Bridgecom System and will buy from them again!