Summary:! Would not go back to this store.

Summary:! Would not go back to this store.

Called the shop and came in to drop off my car for four new tires around 11 am. Should ve been a red flag when the guy behind the counter was fielding a call with a customer who apparently posted a bad review!

Service staff were friendly and polite, And told me it would be about 2 1/2 hours till I could finish the work. Said I would drop it off and return, no problem. Let them know how I had a 4 hourto start, whenever they were done with it, so ideally the sooner the better.

Called back around 2 PM when I hadn t heard anything. First they started to tell me about the brake service and a missing part to my car. I had no idea what they we re talking about and asked if they pulled the wrong paperwork which they did, they were telling me about another customers car. Said my car still hadn t been called back and they were a couple ahead of me. At that point, I was a little put off that they had not even started, but as I was already 2 1/2 hours invested and figured I d wait it out and just let them finish so I can get on the road.

Finally, I called again at 4:15 as they were closing at 5 PM according to their store hours. This time they told me they were still one or two ahead of me and they still had not even pull the car back!! I told him not to start and I would come pick it up and wasted 5 1/2 hours of my day and had to leav I told him not to start and I would come pick it up and wasted 5 1/2 hours of my day and starting A 4 Hour drive on the same wheels I had come to the store with.

I angrily advised them if they knew they had that many cars ahead of me that day, they should never have taken my car on and I would ve been happy and fine and found somewhere else to do it. Would never go there again