Darcy Jones

Review of Golden Technologies, Inc.

I placed a large order through US Medical Supplies...

I placed a large order through US Medical Supplies: 2 x Golden lift chairs (1 in stock, 1 builder), 2 x side tables, and 2 x white glove delivery. I absolutely had to have the in stock chair by 7 November when my father had his hip replacement surgery. I was told it would arrive no later than 1 Nov. When it didn't show I called to learn they were holding the in-stock chair until the builder was complete. US Medical Supplies got that addressed with Golden and I was given a new delivery estimate as no-later than 7 November. The chair didn't arrive again. Called to learn a new estimate of 11 November with white glove available the week after that. Bottom line: After thousands of dollars and hours of time, my father is going to be discharged from the hospital and come home with nothing to sit on. I am extremely unhappy with this company.

I call US Medical Supplies daily for an update and they tell me that it is the freight company holding things up. The freight company is contracted to Golden. US Medical Supplies tells me they're trying to get Golden's help to expedite the chair, but Golden isn't helping. To compound the issue, I was told the builder chair isn't scheduled to ship until 1 December after originally receiving an estimate of before Thanksgiving.

DO NOT order from this company. I realize US Medical Supply is a vendor, but obviously Golden isn't working with them to produce and ship their products in a timely manner. Get a Lazy Boy which you can have customized and will show up in exactly the same amount of time. DO NOT believe the lies this company tells you about delivery.