This place used to be such an amazing property. I ...

This place used to be such an amazing property. I have stayed here for 10 years consecutivelyevery August. This year the elevator bottomed out on us and we fell from the 3rd floor to the 1st. Gladly no one was injured. After that we booked with Home 2 Suites. Pool side food shack hasn't operated since 2008 and no one comes to take orders pool side any longer. Starbucks gone. Please fix this place.