Adrien Oger

Review of LeasePlan

Bought a second-hand car with a tow bar attached. ...

Bought a second-hand car with a tow bar attached. I now need to change my rear bumper and remove the tow bar for it. CarNext/LeasePlan never gave me the key for the tow bar. When asked if they could find the key or help me get one, they told me it wasn t their problem but mine. They never give the keys for tow bar installed on the cars they sell. Very bad customer service. I won t be doing business with any CarNext or LeasePlan in the future.